Case histories of website design and implementation for NHS Elect members
We have been supporting NHS trusts with their websites and intranets for over twelve years now, beginning at a time when hospital websites were first being introduced – and when few trusts had the IT and design staff to implement them well. Nowadays, most trusts have good, functional websites that use sophisticated content management systems which their internal comms team is able to maintain.
We have moved on from hosting complete sites for our members to contributing advice and know-how on the choice of software and information architecture. We supply the specialist services that a good website needs, such as overall design and branding, stills photography and video production. We provide microsites (examples below) for specific purposes, such as community services, maternity services and staff recruitment.
Much of our current website work involves creating managed microsites that complement the main Trust website and have additional features or content and design that cannot easily be achieved as part of the main website. We currently host and manage over a dozen of them.
Here are some examples:
For: Whittington Health NHS Trust
Remit: A microsite with information about Maternity Services at the Whittington Hospital.
For: London North West Healthcare NHS Trust
Remit: A microsite for users of the sexual health and contraception services across four boroughs in North West London.
For: Chelsea and Westminster NHS Foundation Trust.
Remit: A microsite that complements the Trust's main website with additional information about the Maternity Unit at the West Middlesex Hospital and the facilities it provides.
This microsite features a 'virtual tour' introductory video to Maternity Services.
For: Dartford and Gravesham NHS Trust
Remit: A microsite with the video on tackling childhood constipation aimed at parents of young children and their GPs. The website houses the video and related information and advice. (Nursing Times 2017 award winner.)
For: Chelsea and Westminster Hospital NHS Foundation Trust
Remit: A microsite for users of the Sexual Health services in Hounslow, Isleworth and Feltham. The site has an animated 'photo story' to inform younger vistors who may have limited English language skills, a 'Which service is for me?' decision tree and an embedded Twitter feed.
For: George Eliot Hospital NHS Trust
Remit: A microsite for users of the Sexual Health services across Warwickshire.
For: Salisbury NHS Foundation Trust
Remit: Salisbury's Engage Programme is run by their Department of Clinical Psychology and uses trained volunteers to support the psychological needs of older adults while they are in hospital.
The programme is also available to other NHS Trusts who would like to run their own programmes.
We created a microsite and introductory video as well as training videos. This site is now managed by the Trust's IT department.
For: Sheffield Health & Social Care
Remit: A microsite to show facilities at this specialist centre for adults with learning disabilities and challenging behaviour in Sheffield.
The microsite has a video that we produced showing the specialist facilities.